Frequently Asked Questions
Orders & Shipping
How long does delivery take?
As our products are print on demand, please allow 2–5 business days for production, plus delivery time. UK orders typically arrive within 5–10 business days. International orders may take longer depending on destination. For full details, please read our Shipping Policy.
Do you ship internationally?
Yes! We ship worldwide. Delivery times and costs vary by destination and will be calculated at checkout.
How do I track my order?
Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking number. You can also track your order via the Shop app.
Can I change or cancel my order?
As our products are made to order, we're only able to make changes or cancellations within 24 hours of placing your order. Please contact us as soon as possible if you need to make a change.
Returns & Refunds
What is your returns policy?
We accept returns within 30 days of delivery for items that are faulty or not as described. As our products are print on demand and made specifically for you, we're unable to accept returns for change of mind. For full details, please read our Returns & Refund Policy.
My item arrived damaged or incorrect — what do I do?
We're sorry to hear that! Please contact us within 14 days of receiving your order with a photo of the issue and your order number, and we'll arrange a replacement or refund promptly.
Products
What products do you sell?
We offer a range of Viking and medieval history-inspired products including:
- T-Shirts — unisex graphic tees in sizes S–5XL, available in multiple colours
- Sweaters — premium unisex sweatshirts featuring our historical artwork
- Mugs — high-quality printed mugs, perfect for history enthusiasts
- Wall Art — striking prints to bring Viking and Anglo-Saxon heritage into your home
What are your t-shirts and sweaters made from?
Our t-shirts are made from 100% cotton (180 g/m²), and our sweaters are crafted from a premium cotton-blend fabric. All garments are printed using DTG (Direct to Garment) and DTF (Direct to Film) methods for crisp, long-lasting prints. They feature a classic unisex fit suitable for all adults.
Are your products unisex?
Yes — all our apparel is unisex and designed to be worn by adults of all body types. Please refer to the size guide on each product page for measurements.
Where are your products made?
Our garments are manufactured in Nicaragua and printed and fulfilled via our print on demand partner, Printify.
What sizes do you offer?
Most of our t-shirts and sweaters are available in sizes S through to 5XL. Please check the individual product page for the full size guide including measurements in inches.
Are your designs inspired by real history?
Absolutely. Our designs draw on Viking, Anglo-Saxon, and Norman history, with artwork inspired by iconic historical sources such as the Bayeux Tapestry. Each design is crafted to celebrate the rich heritage of early medieval Britain and Scandinavia.
Can I use your wall art for commercial purposes?
Our wall art prints are licensed for personal use only. Please contact us if you have a specific commercial enquiry.
About The Shield Wall
What is The Shield Wall?
The Shield Wall is a UK-based store dedicated to Viking and Anglo-Saxon heritage merchandise. We create premium graphic apparel, homeware, and digital goods inspired by the battles, legends, and culture of early medieval history. Read our story: Wear Your History — Inside The Shield Wall.
How can I contact you?
You can reach us via our contact page. We aim to respond to all enquiries within 1–2 business days.
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